Contact Me
Contact Jo Hannan
If you would like to contact me please call or use the form below to talk about your requirements. I aim to respond to every enquiry between 9-7 pm Tuesday to Friday.
Please note any Gift cards are available to purchase online 24/7 (I do not offer physical Gift cards).
Leaving a message:
I ensure that all off my clients receive a high standard of service and therefore do not attend to any phone calls whilst with a client. If you are unable to reach me, please leave a message and I will get back to you as soon as I can.
Thankyou
Standard Cancellation Policy
I understand that things can change after making a booking. However, late cancellations and no-shows are difficult to manage. Late cancellations leave me with appointments I can’t fill, which results in lost income and prevents other clients from taking the slot.
To change or amend an appointment (including increasing or decreasing the amount of in-studio time required), I require 48 hours’ notice.
Please only book an appointment in advance if you are comfortable with my booking terms, as charges apply when I receive less than 48 hours’ notice.
- 48 to 12 hours’ notice — You will be charged 50% of your treatment cost. However, if I am able to fill the slot, you will not be charged.
- Less than 12 hours’ notice or no-show — You will be charged 100% of the treatment cost.
These conditions apply to all appointments, including courses. Any cancellation charge will need to be settled before a new appointment can be booked.
Need to cancel? Please message me directly via text on 07840 532663.