FAQs
Please complete any online consultation forms before your appointment.
If you have Covid 19 or are isolating please re-arrange your appointment.
Allow ten days following vaccination for any appointments (skin sensitivities have been seen after vaccinations and booster jabs.) If in doubt, a skin test will be required.
Standard cancellation policy.
I do understand that things can change after making a booking, however, it is difficult to manage late cancellations and no-shows. Late cancellations give me appointments I can't fill, so I lose income and other clients miss out on the availability.
To change or amend an appointment (+ or - the amount of in-clinic time required) I do require 48 notice.
Please only book an appointment in advance if you are comfortable with my booking terms, as charges apply when I receive less than 48 hours notice.
If you cancel after 48 hours to 12 hours you will be charged 50% of your treatment cost. However should I be able to fill the slot, you will not be charged.
If you cancel or no show within less than 12 hours you will be charged 100% of the treatment cost.
Conditions apply to all appointments including courses.
Any cancellation charge will be due before a new appointment may be booked.
Need to cancel? Please message me directly via text on 07840 532663
Arrival
Please arrive on time, I always endeavour to be on time for your appointment.
If you are a little early please take a seat, quietly in my waiting area.
Hours
My opening hours are:
- Monday & Tuesday closed
- Wednesday 9 - 5.30 pm
- Thursday 9 - 7.30 pm
- Friday 9 - 4.30 pm
- Saturday 9 - 2 pm
I do have limited evening availability which can be organised with myself directly.
Parking
You may park directly on my drive at the front of my premises. If a space is not available please park on Silvester way.
Children
My space is unsuitable for children, please don’t bring them along to your appointment.
Enjoy your time!
